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Please be advised that product returns are not eligible for refund unless you purchase products of equal value and this does not include the categories of food for which refunds are not accepted.
You can return the product or products you purchased, and do not belong to the food categories, within 14 days of the date you received them.
You have the right to request the return of the product you received for the following cases:
1. Product with defect
2. We sent you a different product than what you ordered. In this case the product should not have been opened from its packaging, not used, have all the labels and stickers of the manufacturer.
In case you ordered a product different from what you wanted, for any change you will be charged the full shipping costs.
To return part or all of your order, please contact us at 210-8810717 or click here.